NOZOMI NETWORKS

Customer Support
Available 24/7 x 365

Support Portal

Access helpful resources and enter technical support requests.

Don’t have a login? Request access

Other Ways to Connect with Nozomi Networks Customer Support

Email Support

If you are unable to access the Support Portal,
and would like submit a support request via e-mail:

Phone Support

If you are unable to access the Support Portal or use Email Support, call the Global Customer Support line:

+1 877 282 5858

(International)

Regional Support Numbers

Australia +61 2 7201 8188
Brazil +55 11 4130 3743
Canada +1 587 319 0330
Japan +81 345 78 7427
Mexico +52 55 1163 8893
Spain +34 911 980 728
Switzerland +41 22 518 06 99
United Kingdom +44 2036 086611

CustomerCare Support Plans

We are committed to delivering the highest level of service across all our CustomerCare support plans.

CustomerCare Standard CustomerCare Premium
Phone Support 8:00 am – 5:00 pm
Weekdays
Business Local Time
24 hours a day
7 days a week
365 days a year
Hardware Replacement Return and Repair 2 business days RMA
(subject to regional Customs regulations)
Software Updates
Online Support Portal
Email Support

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Nozomi Networks