INTEGRATION

ConnectWise

Enriching OT and IT asset visibility in Nozomi Vantage with managed endpoint inventory and software data from ConnectWise Automate.

About
ConnectWise

ConnectWise Automate is a cloud-based endpoint management platform with automated IT operations, endpoint management and comprehensive device inventory. By integrating ConnectWise Automate with Nozomi Vantage, security teams gain a consolidated view of managed assets across IT and OT environments — importing managed endpoint inventory and software data directly into Vantage. This enriches the asset registry with authoritative data from the ConnectWise management plane, accelerating incident investigation, reducing blind spots in critical infrastructure environments and enabling analysts to correlate rmm telemetry with OT network observations without switching consoles.

Features

Importer Data Types

Vantage imports the following from
ConnectWise Automate
:
  • Asset Details Enrichment and Create New in Vantage

    ConnectWise Automate supplies records including agent hostname, IPs, MAC, OS, OS build, manufacturer, model, client and location assignment and last-check-in time — to enrich existing Vantage assets and create new asset records for endpoints not yet observed on the OT network.

  • Asset Software Inventory Import

    ConnectWise Automate reports installed application inventory with name, version and publisher per agent. This per-asset software list is imported into Vantage, giving OT security teams an authoritative view of what is running on each observed device.

Joint Use Cases

  • Correlating ConnectWise signals with OT network alerts

    When Nozomi Vantage raises an anomaly alert for a device inside an OT segment, the analyst can pivot to the same asset's ConnectWise Automate record in Vantage to review recent script jobs, agent uptime and patch state, all without leaving the Vantage investigation workflow. This cross-layer correlation surfaces whether a network-layer anomaly coincides with activity observed by ConnectWise, reducing the time needed to confirm or dismiss an incident.

  • Closing asset inventory gaps across IT and OT

    Devices recorded by ConnectWise Automate but not yet observed by Nozomi network sensors are automatically created as new asset records in Vantage, populated with device name, OS, customer/site assignment and agent state drawn from the ConnectWise management plane. OT operations teams can audit the resulting unified inventory to identify unmonitored or underprotected assets in industrial and critical infrastructure zones, then prioritize sensor deployment accordingly.

  • Validating endpoint-management coverage across IT and OT

    By matching ConnectWise Automate-managed devices against Vantage's network-observed inventory, operations teams can identify endpoints that are network-active but missing from ConnectWise Automate management — a common gap for contractor laptops, engineering workstations and legacy systems in industrial environments.

Integration Prerequesites

  • Active Nozomi Vantage tenant with the connector-configuration role assigned to the administering account
  • ConnectWise Automate server with an API client ID issued via Member Management and an authenticated user account
  • ConnectWise Automate license tier and feature set that includes software-inventory collection
  • Consistent hostname, IP or MAC addressing between ConnectWise Automate-recorded assets and Vantage-observed assets to enable accurate asset correlation and deduplication
  • Outbound network connectivity from Vantage to the source-tool API endpoint over HTTPS (this prerequisite is a deployment placeholder and may be adjusted to match your environment)

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Discover how easy it is to identify and respond to cyber threats by automating your OT and IoT asset discovery, inventory, and management.