INTEGRATION

Atlassian

Enriching OT and IT asset visibility in Nozomi Vantage with Assets CMDB inventory from Jira Service Management.

About
Atlassian

Jira Service Management is a Jira Service Management Assets (formerly Insight) providing IT asset tracking and CMDB capabilities within Atlassian Cloud. By integrating Jira Service Management with Nozomi Vantage, security teams gain a consolidated view of managed assets across IT and OT environments — importing Assets CMDB inventory directly into Vantage. This enriches the asset registry with authoritative data from the Atlassian management plane, accelerating incident investigation, reducing blind spots in critical infrastructure environments and enabling analysts to correlate cmdb telemetry with OT network observations without switching consoles.

Features

Importer Data Types

Vantage imports the following from
Jira Service Management
:
  • Asset Details Enrichment and Create New in Vantage

    Jira Service Management supplies records including object name, IPs, MAC, OS, owner, object type, schema, status and last-updated timestamp — to enrich existing Vantage assets and create new asset records for endpoints not yet observed on the OT network.

Joint Use Cases

  • Correlating Atlassian signals with OT network alerts

    When Nozomi Vantage raises an anomaly alert for a device inside an OT segment, the analyst can pivot to the same asset's Jira Service Management record in Vantage to review CI ownership, environment, location and recent change history, all without leaving the Vantage investigation workflow. This cross-layer correlation surfaces whether a network-layer anomaly coincides with activity observed by Atlassian, reducing the time needed to confirm or dismiss an incident.

  • Closing asset inventory gaps across IT and OT

    Devices recorded by Jira Service Management but not yet observed by Nozomi network sensors are automatically created as new asset records in Vantage, populated with CI name, IPs, MAC, manufacturer, model and location drawn from the Atlassian management plane. OT operations teams can audit the resulting unified inventory to identify unmonitored or underprotected assets in industrial and critical infrastructure zones, then prioritize sensor deployment accordingly.

  • Aligning CMDB ownership with OT-observed asset reality

    Network-observed assets in Vantage are reconciled against their CMDB CI in Jira Service Management, surfacing devices that exist on the network but not in the CMDB, and vice versa. This supports the asset-governance workflows that ITAM and OT engineering teams need to keep ownership, location and lifecycle data accurate.

Integration Prerequesites

  • Active Nozomi Vantage tenant with the connector-configuration role assigned to the administering account
  • Atlassian Cloud site with Assets enabled in Jira Service Management and an API token issued to a service account with Read permissions
  • Consistent hostname, IP or MAC addressing between Jira Service Management-recorded assets and Vantage-observed assets to enable accurate asset correlation and deduplication
  • Outbound network connectivity from Vantage to the source-tool API endpoint over HTTPS (this prerequisite is a deployment placeholder and may be adjusted to match your environment)
  • Outbound network connectivity from Vantage to the source-tool API endpoint over HTTPS (this prerequisite is a deployment placeholder and may be adjusted to match your environment)

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